Can I Return or Exchange my Candle?

Choosing a candle online is not an easy thing to do! If only there was a way to enable ‘smell-o-vision’! At Heavenly Homemade, it’s our top priority to make sure that you are happy with your purchase. If for any reason you aren’t satisfied with your purchase, please reach out to our team and we’ll be happy to replace your candle for FREE.

What are Current Processing Times?

Current processing time is 5-7 days. Here at Heavenly Homemade, we pride ourselves in hand pouring all of our soy candles in our studio.

When Will my Smell Goods Arrive?

We work hard to get your order to you just as quick as we can! We know how hard the wait is! We pride ourselves in hand pouring all of our soy candles in our studio. Our goal is to have your order made, packaged and shipped within 5-7 days of your order being placed. Current shipping times average 1-3 days once they’re out of our hands.

Do You Offer Local Pickup?

We do! We are located in Flora, IN. If you live here or surrounding areas, we would LOVE to have you stop by! Reach out to our team and we’ll make sure to take care of you!

Do You Recycle Used Candle Jars?

At this time, we don’t have a recycle program established. Our candle vessels can be reused for all types of things! Hint, hint…..search mason jar tops! There are so many options.

How Do I Change my Order?

If you need to change anything regarding your order, shipping information, etc. please contact us as soon as you can and we’ll do everything we can to assist! We’re here to help!

What If my Products Arrived Damaged?

We apologize for this inconvenience! We all know that the shipping process can be rough! Please contact us as soon as you can and we’ll replace your item FREE of charge!